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Frequently Asked Questions
Fees, timelines, minimums and quality — everything sellers ask before their first shipment.
Correct. No setup fee, no monthly fee, no storage fee and no minimum order. You pay per order fulfilled, plus the product cost — that is the entire bill.
Orders shipping from US or EU warehouses arrive in 3–7 days. Direct-from-Asia lines take 7–12 days with full tracking on every parcel.
Yes — every package passes a quality inspection before it leaves our floor, and defective units are replaced free before dispatch.
Your online store and major marketplaces sync automatically. Other channels and custom stores connect through manual or API orders.
Absolutely. Custom boxes, mailers, thank-you cards and packing slips carry your logo — see our private label and kitting services.
Customers return to a local warehouse address. Items are inspected, photographed and restocked or disposed per your rules.
Plans from $29.90/month add 24/7 priority support, ads management, custom product photography and multi-channel selling tools on top of pay-per-order fulfillment.
Send your product list through our contact form. You will get sourcing prices within one business day, then connect your store and ship.